THAI again under fire after Guangzhou flight cancelled
Criticised because of its management of passengers in Zurich early this month, Thai Airways is again around the defensive after passengers were stranded in Guangzhou on Sunday.Thai Airways Worldwide (THAI) on Tuesday issued another statement apologising and insisting its passenger care meets all worldwide standards. 徐州機票
The assertion came after photos along with a online video were published on social networking showing bewildered Thai and foreign vacationers booked on flight TG669 stranded at Guangzhou airport terminal in China for nearly 10 hrs on March 28 following the flight was cancelled. The air travel statement, that was only in Thai, apologised to any or all 309 passengers for that inconvenience and described the aircraft utilized on flight TG669 acquired a technical fault and technicians were known as directly into examine it.
As the checks appeared to be made, staff and crew have been expected to provide drinks and food to passengers. Because there were many passengers, this required time for you to prepare, the statement stated.It had been discovered that spares needed to be sent from Bangkok. The captain then made the decision to follow maximum aviation safety standards by cancelling the flight.
The air travel transferred some passengers with other airlines with flights to Bangkok on that day. Others required flight TG679 on March 28, which left Guangzhou airport terminal at 10.20pm (local time) and showed up at Suvarnabhumi airport terminal at 12.33am.
The rest of the passengers were come to expensive hotels and supplied with dinner and breakfast pending their rescheduled departure on flight TG669 on March 29. The flight left Guangzhou at 3.33pm (local time) and showed up at Suvarnabhumi airport terminal at 6pm. Ground staff would contact passengers about getting their luggage, the air travel stated.
On Monday a passenger around the cancelled flight, Facebook user Sureeporn Thammarak, published a note along with a clip showing passengers milling about in confusion at Guangzhou airport terminal on Sunday. She criticised the air travel because of not delivering any staff to tell passengers that which was happening.No food or drinks were deliver to the passengers following the flight was delayed, she authored. Only later on had air travel staff described towards the passengers the aircraft were built with a technical problem and also the flight have been cancelled.